Terms & Conditions

Last Updated: July 23, 2026
These Terms and Conditions apply to the use of www.amikong.com and to quotations, orders and sales made by AMIKON LIMITED, trading as AMIKON (“AMIKON”, “we”, “us” or “our”).
By using this website, submitting an enquiry, confirming a quotation, submitting a purchase order or purchasing a product from AMIKON, you agree to these Terms and Conditions.
AMIKON primarily supplies industrial automation products to business customers. Nothing in these Terms excludes any right or remedy that cannot legally be excluded under applicable law.

1. About AMIKON
AMIKON is an independent supplier of industrial automation and control-system products, including current, surplus, obsolete and hard-to-find parts.

Website:

www.amikong.com

Email:

info@amikon.cn

Phone / WhatsApp:

+86-18020776786

Registered Address:
32D Guomao Building, No. 388 Hubin South Road, Siming District, Xiamen, Fujian, China
AMIKON is not an authorized distributor for every manufacturer, brand or product displayed on the website.
Manufacturer names, product names, part numbers and trademarks are used for identification purposes only and remain the property of their respective owners.

2. Scope and Order of Precedence

These Terms apply together with the following AMIKON policies:
• How to Order
• Payment Terms
• Product Condition and Availability Guide
• Shipping Information
• Warranty Policy
• Return Policy
• Privacy Policy
• Cookie Policy
If there is a conflict between these general Terms and an order-specific written quotation, proforma invoice or order confirmation issued by AMIKON, the order-specific written document will apply to that order.
Terms printed on a customer purchase order or other customer document do not apply unless AMIKON expressly accepts them in writing.

3. Website and Product Information

AMIKON makes reasonable efforts to keep website information accurate and current.
However, product information may be obtained from manufacturers, suppliers, catalogues or other sources and may change without notice.

Website information may include:
• Product descriptions
• Technical specifications
• Product images
• Stock status
• Product condition
• Estimated lead times
• Manufacturer lifecycle information
• Compatibility information
Website information is provided for general identification and enquiry purposes. The exact product condition, availability, revision, date code, firmware, included accessories, price and warranty must be confirmed in the written quotation or order confirmation.
Some website images may be representative of the product model or series and may not show the exact product offered.
If labels, packaging, revision, date code, serial number or physical appearance are important, request actual product photos before ordering.

4. Errors and Corrections

AMIKON may correct errors involving:
• Product information
• Part numbers
• Specifications
• Product condition
• Availability
• Price
• Shipping cost
• Lead time
• Warranty
• Taxes or duties
If a material error is discovered after the customer has confirmed an order, AMIKON will notify the customer.
The customer may accept the corrected information or cancel the affected item before shipment.
If the customer cancels because of a material AMIKON error and payment has already been received, AMIKON will refund the amount paid for the affected item.

5. Product Conditions
The product condition supplied will be stated in the written quotation or order confirmation.

Factory New
A new and unused product supplied in manufacturer packaging where available.
Factory New does not automatically mean that the original manufacturer’s warranty or support applies. Any manufacturer warranty must be expressly confirmed in writing.

New Surplus
A new and unused product obtained from surplus inventory, discontinued projects, plant upgrades or independent supply sources.

New Surplus products may have:
• Older date codes
• Previous-generation revisions
• Opened packaging
• Replaced packaging
• Labels or markings
• Cosmetic storage wear
• No manuals or accessories unless stated

Used / Refurbished
A previously installed or operated product that has been cleaned, inspected and, where stated, tested or refurbished.
Used or refurbished products may show cosmetic signs of previous use.

Included Items
Only the products, accessories, connectors, terminal blocks, cables, batteries, manuals and other items expressly listed in the quotation or product description are included.

6. Revisions, Date Codes and Firmware
Products supplied by AMIKON may be older revisions or have older date codes than products currently available from the manufacturer.
A specific revision, date code, country of origin or firmware level is only guaranteed when expressly confirmed in writing before payment.
Firmware, software, passwords, operating systems, licenses and activation rights are not included unless specifically stated in the quotation.
The customer is responsible for checking product, system, software, firmware and licensing compatibility before ordering.

7. Requests for Quote
A website enquiry, email, telephone enquiry or Request for Quote does not create an order or contract.

Customers should provide:
• Manufacturer
• Exact part number
• Quantity
• Preferred product condition
• Delivery country and postal code
• Required delivery date
• Required revision or date code
• Required firmware level, where applicable
AMIKON may request additional information to confirm the product and prepare an accurate quotation.

8. Quotations

A quotation may include:
• Manufacturer and part number
• Product condition
• Quantity
• Price and currency
• Availability
• Estimated lead time
• Warranty period
• Shipping cost
• Incoterm or shipping terms
• Payment method
• Quotation validity period
Prices and availability may change after the quotation validity period.
Unless specifically stated, a quotation does not reserve stock.
Stock is normally allocated after full payment has been received and cleared.

9. Purchase Orders
Customers may submit a purchase order for order confirmation and administrative purposes.

A purchase order does not create:
• Credit terms
• Open-account payment
• Financing
• Loans
• Installment payments
• Net 30, Net 60 or Net 90 terms
• Payment after delivery
Any terms printed on a customer purchase order do not replace these Terms unless expressly accepted by AMIKON in writing.

10. Order Acceptance

An order is accepted only after:
• Product availability has been confirmed;
• Product and delivery requirements have been agreed;
• AMIKON has issued a written order confirmation or proforma invoice; and
• Full payment has been received and cleared.

AMIKON may refuse or cancel an order where:
• The product is unavailable;
• The price or product information contains a material error;
• Payment cannot be verified;
• The order presents a fraud or compliance risk;
• Export or import restrictions apply;
• The product cannot legally be supplied to the destination or end user.
If AMIKON cancels an order before shipment and the customer is not responsible for the cancellation, AMIKON will refund the amount paid for the cancelled item.

11. Prices and Currency

AMIKON may accept:
• US Dollars (USD)
• Euros (EUR)
• British Pounds (GBP)
• Other currencies confirmed in writing

Unless otherwise stated, prices do not include:
• Shipping
• Insurance
• Customs duties
• Import VAT or GST
• Brokerage fees
• Local clearance charges
• Installation
• Commissioning
• Software licenses

12. Payment Terms
AMIKON does not accept credit card payments.

Accepted payment methods may include:
• International bank transfer (T/T)
• PayPal

AMIKON does not provide:
• Credit accounts
• Open-account payment
• Business loans
• Financing
• Installment plans
• Net 30 terms
• Net 60 terms
• Net 90 terms
• Monthly settlement
• Payment after delivery
• Cash on delivery
Full payment must be received and cleared before an order is processed.
A bank transfer receipt, payment screenshot or transaction confirmation does not mean that the funds have cleared.

13. Bank Fees and Payment Shortfalls

The customer is responsible for:
• Sending bank charges
• Intermediary bank fees
• Correspondent bank fees
• Currency conversion charges
• Exchange-rate differences
• Payment-service charges
AMIKON must receive the full invoice amount.
If the amount received is less than the invoice amount, the customer must pay the outstanding balance before the order is processed.

14. Payment Security

If a customer receives an unexpected request to change any of the following, the change must be verified with an existing AMIKON contact before payment:
• Beneficiary name
• Bank name
• Bank account
• SWIFT code
• PayPal account
• Payment currency
• Payment instructions
AMIKON does not accept credit-card information.
Customers must not send card numbers, expiry dates, security codes or other credit-card details by email, fax, telephone, WhatsApp, WeChat or website form.

15. Taxes, Duties and Import Charges
For deliveries within China, applicable VAT or other taxes will be charged where required by law.
For international deliveries, the customer is responsible for customs duties, import VAT, GST, brokerage fees, local clearance charges and other destination charges unless the quotation expressly states otherwise.
Responsibility for shipping costs, duties and taxes will be determined by the Incoterm or shipping terms stated in the quotation.

16. Availability and Stock Status
Website inventory information is not a guarantee of availability.

In Stock
The product was physically available when inventory was last checked. Availability must be reconfirmed before payment.

Available
The product may be sourced through the AMIKON supply network. It does not necessarily mean the product is currently stored in an AMIKON warehouse.

Ask
The availability, condition, price or lead time requires manual confirmation.

Special Order / Sourced Product
The product will be obtained specifically for the customer after order confirmation or payment.
Unless otherwise stated in writing, a quotation does not reserve stock.

17. Order Changes and Cancellations
Customers must submit change or cancellation requests in writing.

Before Processing
A standard stocked product may be cancellable before processing, subject to written approval.

Special-Order Products
Special-order, sourced, customized or supplier-committed products may be non-cancellable and non-refundable once procurement has started.
Applicable supplier charges, handling costs or cancellation expenses may be deducted from an approved refund when they were disclosed or reasonably incurred for the order.

After Shipment
An order cannot be cancelled or rescheduled after it has been handed to the carrier.
AMIKON will confirm whether a change or cancellation can be accepted based on the order status.

18. Shipping and Delivery
The estimated dispatch date and shipping method will be stated in the quotation or order confirmation.

Delivery may be affected by:
• Product availability
• Payment clearance
• Customer verification
• Export documentation
• Customs clearance
• Carrier capacity
• Weather
• Public holidays
• Events outside AMIKON’s reasonable control
AMIKON will make reasonable efforts to notify the customer of a material delay.
A delay affecting one shipment does not automatically cancel another item or shipment unless agreed in writing.

19. Shipping Carrier and Incoterms
AMIKON may select the carrier and shipping route unless the customer requests a specific carrier and AMIKON accepts the request.
The applicable Incoterm or shipping terms should be stated in the quotation.
Responsibility for freight, insurance, customs clearance, duties and risk of loss will be determined by the agreed Incoterm.
Ownership of the product does not transfer until AMIKON has received full cleared payment.
Where the customer appoints its own freight account or carrier, risk transfers according to the agreed Incoterm when the shipment is handed to that carrier.

20. Delivery Inspection and Shipping Damage

If the package arrives visibly damaged or incomplete, the customer should:
• Record the damage or missing items on the carrier’s delivery record;
• Photograph the outer carton, shipping label, internal packaging and product;
• Keep all original packaging;
• Notify AMIKON promptly.
Visible transit damage, missing cartons or missing products should be reported within five calendar days after delivery.
Failure to keep the packaging or report visible damage promptly may affect the ability to submit a carrier claim.
This delivery inspection period does not replace the applicable product warranty.

21. AMIKON Limited Warranty
Unless otherwise stated in the product description, quotation or invoice, products supplied by AMIKON include a 12-month limited warranty from the date of shipment.
This is an AMIKON warranty.
The original manufacturer’s warranty and technical support do not automatically apply unless expressly confirmed in writing before purchase.

22. What the Warranty Covers
The warranty covers functional defects that occur during normal and intended use.
The product must match the condition and specifications confirmed in the quotation or order confirmation.
Revision, firmware, software or compatibility requirements are covered only when expressly confirmed in writing.

23. Warranty Exclusions

The warranty does not cover damage or failure caused by:
• Incorrect installation or wiring
• Misuse or negligence
• Improper storage
• Unsuitable voltage or power surges
• Environmental conditions outside the product specification
• Accident
• Unauthorized repair or modification
• Improper testing
• Removed, altered or unreadable serial numbers
• Removed or altered warranty labels
• Normal wear
• Consumable components
• Firmware or software incompatibility not confirmed before purchase
• Transit damage not reported promptly

24. Warranty Remedies

After inspection and approval of a valid warranty claim, AMIKON may:
• Repair the product;
• Provide a replacement of equivalent function and comparable condition; or
• Refund the purchase price of the affected product.
The available remedy depends on product availability and the circumstances of the claim.
AMIKON will not replace a Factory New product with a used or refurbished product unless the customer agrees in writing.

25. Warranty Claims

To submit a warranty claim, the customer must provide:
• Customer or company name
• Order or invoice number
• Manufacturer and part number
• Product serial number
• Description of the fault
• Photos or video
• Installation and operating information, where relevant
No product may be returned before AMIKON issues a Return Authorization Number.
Unless otherwise stated in the return authorization, the defective product must be dispatched within seven calendar days after the return authorization is issued.
For approved warranty claims, AMIKON will normally provide or approve the return shipping method. Unauthorized or expedited shipping costs may not be reimbursed.

26. Non-Defective Returns
A customer may request a non-defective return within 14 calendar days after delivery.

The product must be:
• Unused
• Uninstalled
• Unmodified
• Complete
• In the same condition as supplied
• Returned with the original packaging, labels and accessories
Unless otherwise stated, approved non-defective returns are subject to a 20% restocking and handling fee.
The customer is responsible for non-defective return shipping costs, insurance, duties and related charges.

27. Products That May Not Be Returnable

Returns may not be accepted for:
• Installed or used products
• Modified or damaged products
• Products with missing or altered serial numbers
• Incomplete products
• Products with missing packaging or accessories
• Special-order products
• Sourced-to-order products
• Customized products
• Final-sale products
• Software or licenses
• Products damaged by incorrect storage or installation
• Products returned after the authorized return period
Any special return restriction should be stated in the quotation or order confirmation.

28. Return Authorization and Packaging

The customer must:
• Follow the return instructions;
• Use the return address stated in the authorization;
• Display the authorization number on the outer shipping carton;
• Avoid writing on the original manufacturer packaging;
• Use suitable protective and anti-static packaging;
• Use a trackable shipping service;
• Insure the shipment where appropriate.
AMIKON is not responsible for loss or damage occurring during an unauthorized or improperly packed return.

29. Return Inspection and Refunds
Returned products will be inspected after receipt.

Applicable deductions may include:
• Restocking fees
• Missing-item costs
• Repair costs for customer-caused damage
• Non-refundable original shipping costs
• Bank or payment-provider charges
No restocking fee will apply when AMIKON supplied the wrong product or confirms a valid warranty defect.

30. Software, Firmware and Licenses

Some hardware may contain previously installed firmware or software. Unless expressly stated in writing, AMIKON does not provide:
• Software licenses
• Operating-system licenses
• Firmware licenses
• Passwords
• Activation codes
• Software updates
• Manufacturer support rights
The customer is responsible for obtaining any required license and complying with the applicable manufacturer End User License Agreement.
AMIKON does not guarantee that the customer will be able to download, install, transfer or update manufacturer software or firmware.

31. Export and Import Compliance
Products may be subject to applicable export, import, sanctions, customs and trade-control laws.

The customer is responsible for:
• Providing accurate end-user and destination information;
• Obtaining required import or export permits;
• Complying with destination-country regulations;
• Ensuring the product is not supplied to a prohibited person, entity or destination.
AMIKON may delay, refuse or cancel an order when required for compliance or verification.

32. Restricted and Safety-Critical Uses

Products supplied by AMIKON are not recommended or authorized for use in applications where a product failure could reasonably cause death, serious injury or major property damage, including:
• Life-support systems
• Surgical implants
• Nuclear-control systems
• Aircraft flight-control systems
• Other safety-critical applications
A product may only be used in such an application when the customer has independently verified suitability and obtained all required manufacturer, engineering and regulatory approvals.

33. Limitation of Liability
• Loss of profit
• Loss of production
• Business interruption
• Loss of data
• Labor costs
• Removal or reinstallation costs
• Loss of contracts
• Loss of customers
• Reputational damage
• Indirect, incidental, special, punitive or consequential loss
AMIKON’s total liability relating to a product or order will not exceed the amount paid for the affected product.
Nothing in these Terms excludes liability that cannot legally be excluded.

34. Force Majeure

AMIKON is not liable for delay or failure caused by events outside its reasonable control, including:
• Natural disasters
• Fire or flood
• War or terrorism
• Epidemics or quarantine restrictions
• Government action
• Export restrictions
• Strikes or labor disputes
• Supplier shortages
• Carrier delays
• Port congestion
• Customs delays
• Power, telecommunications or system failures
AMIKON will make reasonable efforts to notify the customer and resume performance.
If performance becomes impossible, AMIKON may cancel the unfulfilled part of the order and refund amounts paid for products that will not be supplied, subject to any non-refundable special-order commitment disclosed and accepted in writing.

35. Intellectual Property
Website content, including text, layout, graphics, photographs, logos and original materials, is owned by or licensed to AMIKON unless otherwise stated.
Manufacturer names, product names, trademarks, part numbers and manufacturer images remain the property of their respective owners.
Users may view, download or print website content for legitimate product evaluation and purchasing purposes.
Users may not reproduce, sell, modify or commercially redistribute AMIKON-owned content without written permission.

36. Automated Access, Search Engines and AI Crawlers

AMIKON permits standard search-engine crawlers and AI indexing agents to access public website content when they comply with:
• The website robots.txt file;
• Applicable crawler directives;
• Rate limits;
• Website security requirements; and
• Applicable law.

Automated systems must not:
• Circumvent access controls;
• Access private customer or account information;
• Submit automated enquiry spam;
• Create excessive server load;
• Copy content for fraudulent or unlawful purposes;
• Interfere with website availability or security.
AMIKON may restrict automated access that creates security, performance or legal risks.

37. Acceptable Website Use

Users must not:
• Attempt unauthorized access;
• Introduce malware or harmful code;
• Interfere with website operation;
• Submit false or fraudulent enquiries;
• Impersonate another person or company;
• Use website content unlawfully;
• Collect personal data without authorization.
AMIKON may restrict access where misuse, fraud or security risks are detected.

38. Privacy and Cookies

AMIKON may collect information including:
• Name
• Company name
• Email address
• Telephone or messaging contact
• Billing and delivery address
• Enquiry and purchase history
• IP address and website usage information
• Payment references required to match a payment to an order
AMIKON does not accept credit-card payments and does not request credit-card numbers, expiry dates or security codes.
Customers should not submit credit-card information through any AMIKON form or communication channel.
For complete information about personal-data processing, cookies, retention and user rights, review the separate Privacy Policy and Cookie Policy.

39. Third-Party Websites
The website may contain links to manufacturer, carrier, payment-provider or other third-party websites.
AMIKON does not control those websites and is not responsible for their content, availability, privacy practices or terms.
Use of a third-party website is subject to that website’s own terms and policies.

40. Changes to These Terms
AMIKON may update these Terms when business processes, website functions, laws or policies change.
The updated version will show a revised “Last Updated” date.
Changes will apply to website use and orders made after the updated Terms are published. Changes will not retroactively alter an accepted order unless required by law or agreed in writing.

41. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain effective.
The invalid provision will be limited or modified only to the extent necessary to make it enforceable where permitted by law.

42. No Waiver
Failure by AMIKON to enforce a provision on one occasion does not waive the right to enforce that provision later.

43. Governing Law and Jurisdiction
These Terms and any dispute arising from them are governed by the laws of the People’s Republic of China, excluding conflict-of-law principles.
Unless mandatory law requires otherwise, the competent courts in Xiamen, Fujian, China will have jurisdiction.

44. Contact Information
Questions about these Terms may be sent to:
AMIKON LIMITED
Trading as AMIKON

Email:
info@amikon.cn

Phone / WhatsApp:
+86-18020776786

Registered Address:
32D Guomao Building, No. 388 Hubin South Road, Siming District, Xiamen, Fujian, China

Business Hours:
Monday–Friday
09:00–18:00
China Standard Time (UTC+8)