Legacy system continuity

One obsolete ABB part prevented a costly system migration.

A UAE manufacturing customer faced an unexpected DCS shutdown. Amikon located the discontinued component, prepared it for inspection and helped the customer keep the existing system in service.

WRITTEN BYWendyCase Study Editor · Amikon Limited

1 hrformal quote issued

30,000+obsolete parts in stock

1–3 daysagreement and payment

Millionsin migration costs avoided

01 / THE SITUATION

A failed module turned an aging control system into a business-critical decision.

THE RISK

Unexpected DCS shutdown

A critical ABB module failed at a major manufacturing plant in Dubai. With the original system already declared obsolete, extended downtime was creating increasing financial pressure.

THE EXPENSIVE ROUTE

Complete system migration

The proposed upgrade required several million dollars, months of engineering and commissioning work, and further interruption to production.

02 / FIELD EVIDENCE

The customer examined the supplied ABB parts and confirmed the working record on site.

Customer recording ABB inspection results — 01 · Inspection results recorded against the working list

Customer reviewing an ABB module — 02 · Physical module review and label check

Customer checking packaged ABB parts — 03 · Packaged ABB items prepared for verification

03 / THE RESPONSE

From urgent inquiry to verified supply.

The project moved through a short, visible sequence rather than an open-ended sourcing process.

Failure details reviewed

The discontinued ABB requirement and the operational urgency were clarified.

Stock confirmed

Amikon checked its obsolete-parts inventory and confirmed a viable match.

Quote released within one hour

A formal commercial response gave the customer a practical alternative to migration.

On-site inspection completed

The UAE representatives reviewed the hardware before finalizing the agreement.

PROJECT OWNER

John

Account Manager · Amikon Limited

JOHN'S PROJECT CONTINUITY PRINCIPLE

“The priority was to turn an obsolete-part problem into a verified supply path the customer could evaluate directly.”

Requirement clarification · stock coordination · customer inspection follow-up

04 / CUSTOMER FEEDBACK

Procurement SpecialistUAE manufacturing company

“Having the required ABB parts available for inspection gave our team a practical alternative to an immediate full-system migration. The review helped us move forward with greater clarity and less operational risk.”

Feedback summary prepared from the supplied project record; publish as a direct quotation only after customer approval.

05 / RECORDED OUTCOME

Recovery replaced a multi-million-dollar migration.

By supplying the correct obsolete ABB component, Amikon helped the customer avoid a full control-system upgrade and reduce the production risk associated with prolonged downtime.

LEGACY SYSTEM SUPPORT

Before planning a migration, check whether the critical part is still available.

Share the ABB part number and installed system. Our team will review the available supply path.

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UAE Plant Replaces a Failed Obsolete ABB DCS Module