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- Support Center

Quality and Certificates

Review our inspection approach and find out which test evidence, certificates, serial-number records, product photos or third-party inspection options may be available.
8 questions
  • 01
    How does Amikon verify product authenticity?
    We review the available nameplate, serial label, packaging, physical condition and supply documentation for the offered item. The evidence available for the exact order will be stated before purchase; a website image or logo alone is not treated as proof of authenticity.
  • 02
    Are all products power-tested before dispatch?
    No, this is not a blanket commitment. Inspection and testing depend on the product type, condition and available test setup; the quotation will state whether the scope is visual inspection, functional testing, third-party inspection or existing evidence only.
  • 03
    Can we arrange an on-site or third-party inspection before dispatch?
    Yes, this can be arranged case by case. The inspection location, scope, timing and any applicable cost must be agreed in advance.
  • 04
    Which certificates can you provide such as COO COC COM MTC or CQ?
    Certificate availability depends on the exact model, condition, source and issuing party. Before order, we will confirm the certificate type, issuer, format, cost and lead time; COO, COC, COM, MTC and CQ are not automatically included with every item.
  • 05
    Are manufacturer or factory quality certificates included in the quotation?
    Not by default. We can request the document for the exact model from the source; if it is unavailable, covers only the product family or requires an extra fee, we will advise you before order and obtain approval.
  • 06
    Can you provide ISO 9001 certification and third-party reports such as TUV?
    We can provide Amikon's current ISO 9001:2015 certificate. Independent third-party inspection reports, including TUV where applicable, can be arranged for a project, with the scope, organisation, fee, item-access requirements and timing confirmed in writing before order.
  • 07
    Can the buyer or a third party inspect the item before dispatch?
    This can be evaluated case by case. Photos or video inspection are normally available for warehouse stock; an on-site or third-party inspection requires advance agreement on location, scope, cost, timing and acceptance criteria and does not replace the buyer's final model and compatibility approval.
  • 08
    How will the goods be packed?
    Packing is selected for the item's size, weight, fragility, electrostatic risk and transport mode, with anti-static bags, cushioning, reinforced cartons or wooden cases used where required. Special packing, neutral packing and moisture protection for sea freight must be requested before order and are subject to written scope and cost confirmation.

Can't find the answer?

Please send over the model number; We will provide the price and lead time within 30 mins during business hours. For machine-down situations, please call directly.
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Browse Relevant Policies

Please review these policies before ordering. Product condition, availability, payment, delivery, warranty and return terms for your specific purchase will be confirmed in the quotation or order confirmation.
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People who have viewed this category will also ask

  • - Enquiries & Orders

    How do I submit a parts enquiry?

    Use the enquiry form on the right, click “Fast Quote” on a product page, or email info@amikon.cn directly. Providing the complete part number, quantity and destination helps us quote faster.
  • - Enquiries & Orders

    How long is a quotation valid?

    Our standard quotation validity is 30 days unless a different period is stated for a special item. Validity does not reserve stock, so quantity, price and allocation remain subject to reconfirmation before payment.
  • - Stock & Lead Times

    Can you source parts not listed on the website?

    In most cases, yes. The website shows only part of our stocked inventory. We can also search our global sourcing network and surplus stock channels. Send us the exact part number and we will confirm availability.