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AMIKONG EXCESS CONTROL SYSTEM PARTS
Specializing In:Automation Spares(DCS, PLC, CNC) Servo Drives HMI Power supplies Controllers
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      - Support Center

      Stock and Lead Times

      Understand the difference between physical stock and sourced availability, and how lead times, dispatch dates, shipment progress and order updates are confirmed.
      This category only All 65 questions
      8 questions
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      • 01
        What is the difference between In Stock and Available?
        In Stock means the item is physically held in an Amikon warehouse. Available means it can be sourced from a verified channel subject to supplier confirmation and lead time; the quotation will state the status that applies to your order.
      • 02
        Can I enquire for a part that is not shown on the website?
        Yes. The website does not represent every item we may be able to supply. Send the complete part number and quantity and we will respond clearly whether it is in stock, sourceable, pending confirmation or unavailable.
      • 03
        How can I confirm that the quoted quantity is physically in the Xiamen warehouse?
        Only a quotation stating Xiamen warehouse In Stock confirms that the quoted quantity has been verified there. Current photos or video inspection can be provided, subject to final stock-allocation confirmation before payment.
      • 04
        Can I see actual photos or a video before payment?
        Current photos and video inspection are available for items quoted as warehouse stock. For sourced or lead-time items, actual photos before payment are not guaranteed; the quotation stage will confirm what photos, labels, packaging evidence or other records can be provided and when.
      • 05
        How are lead time and the earliest dispatch date confirmed?

        The quotation will state the processing or sourcing time and estimated dispatch date separately. Final dispatch depends on cleared payment, complete shipping details, stock allocation and any required inspection and packing; the order-specific written date takes priority over general guidance.
      • 06
        Can an urgent line-down order ship the same day?
        Yes, line-down orders receive priority. For verified warehouse stock, we commit to same-business-day dispatch when full cleared payment and complete shipping details are received before 15:00 China Standard Time; otherwise, your sales contact will confirm the earliest achievable date.
      • 07
        Is stock automatically reserved during the quotation-validity period?
        No. Quotation validity applies to the stated price and terms and does not automatically reserve stock. Project stock, reserved quantities or scheduled releases require a written agreement defining quantity, reservation period, payment and release dates.
      • 08
        What happens if an order or source is delayed?
        We will explain the cause and provide a revised timeframe. Where possible, we will offer a verified alternative source or part; no substitution, revision change or additional charge will proceed without your written approval.
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      Can't find the answer?

      Please send over the model number; We will provide the price and lead time within 30 mins during business hours. For machine-down situations, please call directly.
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      Browse Relevant Policies

      Please review these policies before ordering. Product condition, availability, payment, delivery, warranty and return terms for your specific purchase will be confirmed in the quotation or order confirmation.
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      People who have viewed this category will also ask

      • - Enquiries & Orders

        How do I submit a parts enquiry?

        Use the enquiry form on the right, click “Fast Quote” on a product page, or email info@amikon.cn directly. Providing the complete part number, quantity and destination helps us quote faster.
      • - Enquiries & Orders

        How long is a quotation valid?

        Our standard quotation validity is 30 days unless a different period is stated for a special item. Validity does not reserve stock, so quantity, price and allocation remain subject to reconfirmation before payment.
      • - Stock & Lead Times

        Can you source parts not listed on the website?

        In most cases, yes. The website shows only part of our stocked inventory. We can also search our global sourcing network and surplus stock channels. Send us the exact part number and we will confirm availability.